Shipping & Returns

Our shipping policy is designed to provide you with clear information about our shipping methods, packaging, and costs. We believe in transparency to build trust and ensure that you can shop with confidence.

At Dogstastic, we aim to deliver your orders in a timely manner, ensuring that they are well-packaged to reach you in perfect condition. We offer various shipping options to suit your needs, and our dedicated team works hard to process and dispatch your orders as quickly as possible.

If you have any questions about our shipping policy, please feel free to contact our customer service team. We are here to assist you and make your shopping experience enjoyable and stress-free.

Return & Exchange Policy

We use Printify, which is a print-on-demand company, as our main product provider. All products are unique and produced only once ordered. This also means that unfortunately, returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact us within 15 days of product delivery. 

In case of an unsuccessful delivery, you can opt for either a reprint or a refund.

Note: For Direct To Garment products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

Having said that, at Dogstastic, we want you to be completely satisfied with your purchase. Our return & exchange policy is designed to provide you with peace of mind and a seamless shopping experience.

If you are not satisfied with your purchase, we are here to help.

We offer a straightforward refund or exchange policy to ensure that you can shop with confidence. Our aim is to make the return or exchange process as simple as possible, allowing you to make your purchase knowing that you have the option to return or exchange items if needed.

If you have any questions about our return & exchange policy, please do not hesitate to contact our customer service team. Your satisfaction is our priority, and we are dedicated to making your shopping experience with Dogstastic a positive one.